The training is designed both for professionals and those new to dialogue facilitation, gaining and sharpening key skills to facilitate and promote constructive, respectful, and authentic engagement in online and offline contexts.

It enables participants to become effective online facilitators who elicit self-group awareness, understanding, and effective cross-cultural communication by being multipartial and neutral process leaders that incubate safe and effective learning environments. Facilitators are trained to apply a diverse set of engagement tools to foster awareness and learning and address various group dynamics. Two are the training options offered:

The “Introduction to online dialogue facilitation” course instils participants with strong foundational skills to facilitate successfully online and in-person, including functions of dialogue and virtual exchange and key principles of facilitation.

The “Advanced training” is designed to deepen understanding of dialogue facilitation and provide experience in promoting constructive engagement in the online context. The training focuses on best online and in-person facilitation and communication practices, including managing various challenging group dynamics, promoting engagement, working with strong emotions and navigating group power dynamics.